WhatsApp us
Just send it to us.

The letter.
The bill.
The appointment.
Handled.

Everyone has things piling up — government forms, insurance denials, medical bills, appointments that eat your entire day. Send it to us. We read it, tell you exactly what it means, prepare you completely, and handle everything we can so you don't have to.

Send us a message
Private. Between you and us. No judgment.
Active right now
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WhatsApp photo — ASEM bill $2,800
Read in 8 sec · has ASES coverage · dispute drafted
WhatsApp
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Pediatrician search — sick child, San Juan
3 accepting ASES · earliest appt tomorrow 9am · docs to bring sent
Active
🏛️
Hacienda visit — verified actual cost first
Called ahead · confirmed $4,200 not website's $1,800 · prep doc sent
Prepared
đźš—
Car import — actual fees verified before arrival
Website said $3K · real cost $13K · all docs prepared
No surprises
Everything is private. Your situation, your documents, your family's information — seen only by you and Resuelve. Never shared. Never judged.
Real situations

This isn't paperwork.
This is your actual life.

01
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Your child is sick. You spend an hour trying to find a pediatrician who accepts your insurance. You make an appointment. You show up. They make you sign in and wait — with a sick child — for hours.
Resuelve finds every pediatrician accepting your insurance, surfaces the one with the shortest wait, books the earliest slot, and sends you exactly what to bring and what to say — so you get in and out in one trip.
02
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You need something from Hacienda. You make the trek to Old San Juan. You wait. The information on their website was wrong — what you thought would cost $1,800 is actually $13,000. You leave with nothing resolved.
Resuelve calls ahead and verifies the actual requirements and costs before you go anywhere. If you still need to visit, we tell you the exact time, entrance, window, and documents — so you go once and leave done.
03
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A letter arrives. It looks official and serious. You don't fully understand it. It sits on the counter for three weeks while it quietly eats at you — what does it mean? Is there a deadline? What happens if you ignore it?
Take a photo. Send it to Resuelve. In seconds we tell you exactly what it is, whether you need to act, what the deadline is, and precisely what to do. Most letters turn out to be nothing. The ones that aren't — we handle.
Sick child · Insurance denial · Hacienda visit · Confusing letter · CRIM exemption · Car import · Subscription audit · Security deposit · Medical bill · Benefits enrollment · Municipio permit · Pregnancy appointments · Sick child · Insurance denial · Hacienda visit · Confusing letter · CRIM exemption · Car import · Subscription audit · Security deposit · Medical bill · Benefits enrollment · Municipio permit · Pregnancy appointments ·
Send it to us

Describe it.
Photo it.
Say it out loud.

Whatever you're dealing with — type it out, take a photo of the letter or bill, or record a voice note. We respond immediately with exactly what it means and what to do. English or Spanish.

Prefer WhatsApp? Text +1 (787) 777-9999. Same response, already on your phone, feels like texting a friend.

What are you dealing with?
Via WhatsApp
Sick child / doctor
Confusing letter
Insurance denial
Government office
Medical bill
Subscriptions
Resuelve is on it
8 sec
To read and explain any document you send
1 trip
Instead of 3 when we prepare you before you go
26 hrs
Saved per year on average on waiting and admin
$2,340
Average recovered per member annually
What we actually do

Everything possible
without you having to.

📸
Read any document
Photo, PDF, screenshot — we read it instantly and tell you in plain language exactly what it is, what it means, and whether you need to do anything.
Any letter, any agency, any language
đź“…
Prepare you before you go
Before any appointment or office visit we send you exactly what to bring, what to say, what they'll ask, and what to do if they say no or send you somewhere else.
One trip. Prepared. In and out.
✍️
Draft every letter and response
Appeal letters, dispute letters, demand letters, responses to agencies — written correctly, citing the right regulations, ready for you to sign and send.
You sign. We write.
🔍
Find what you qualify for
Benefits, credits, exemptions, programs — most people leave thousands unclaimed every year simply because nobody told them. We scan everything and tell you exactly how to apply.
ASES, CRIM, federal programs, all of it
⏰
Watch your deadlines
Insurance appeals expire. Government responses have windows. We track every active situation and alert you before anything slips — so a missed deadline never costs you again.
Text alerts before every deadline
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Tell you exactly what to say
On hold with the insurance company. At the window at Hacienda. On the phone with a billing department. We give you the exact words, the right tone, and what to do if they push back.
Walk in knowing exactly what you're doing
Family access

Your family in
BayamĂłn got a letter.
You handle it from Orlando.

One Resuelve account covers your whole household. Add family members, assign tasks, control what each person can see. Your abuela doesn't need an account — you handle it for her, with her permission, from anywhere.

R
Ryan — Account holder
Orlando, FL · Full access
â—Ź Active
M
Mom — Bayamón, PR
Can submit tasks · Ryan reviews
â—Ź 2 active tasks
A
Abuela — San Juan, PR
View only · Ryan manages
â—‹ CRIM exemption pending
+
Add a family member
Up to 6 on the Family plan
Membership

One small membership.
Everything else only if it works.

Member
$9/mo
For individuals who want things handled. No contract, cancel anytime.
  • Unlimited document reads and explanations
  • Appointment prep for any visit
  • Deadline tracking and alerts
  • Draft letters and responses
  • WhatsApp and photo access
Become a member
Most chosen
Member Pro
$19/mo
Everything in Member plus priority response and benefit scanning.
  • Everything in Member
  • Priority response — minutes not hours
  • Full benefit and credit scan
  • Subscription audit
  • Voice note input
Become a member
Family
$39/mo
Cover everyone. On the island, on the mainland, wherever they are.
  • Up to 6 family members
  • Everything in Member Pro
  • Manage tasks for family remotely
  • Per-member access controls
  • Full bilingual support EN/ES
Become a member

Whatever it is —
just send it.

The letter on the counter. The bill you've been putting off. The appointment you can't figure out. Send it to us. We'll take it from here.

Send us a WhatsApp now — free
or leave your email
âś“ You're in. We'll be in touch.
Private. No judgment. Cancel anytime.